Privacy Policy – ItalyStudy
Welcome to ItalyStudy (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how www.italystudy.in (the “Website”) collects, uses, stores, shares, and protects your information when you use our website and related services, including counselling, admissions guidance, scholarship support, and visa/document assistance (the “Services”).
By using our Website or Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Country, city, and study preferences
- Academic details
- Passport details or identification details, where required for service support
- Documents shared by you such as marksheets, certificates, SOPs, CVs, or other admission-related materials
B. Non-Personal Information
We may automatically collect certain technical and usage information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Date and time of access
C. Communication Data
If you contact us by email, phone, WhatsApp, forms, or other channels, we may keep a record of that communication.
2. How We Collect Information
We may collect information when you:
- Fill out a contact, registration, or counselling form
- Enquire about universities, scholarships, or visas
- Submit documents for admission support
- Contact us by email, phone, SMS, or WhatsApp
- Use or browse our Website
- Subscribe to newsletters or other updates
3. How We Use Your Information
We may use your information to:
- We may use your information to:
- Respond to your enquiries
- Share course, university, scholarship, or visa-related information
- Review documents and provide guidance
- Communicate service updates, deadlines, and reminders
- Improve our Website, Services, and user experience
- Maintain internal records and business administration
- Comply with legal obligations
- Send promotional or marketing messages, where permitted
4. Legal Basis and Consent
By submitting your details on www.italystudy.in, you consent to the collection and use of your information in accordance with this Privacy Policy. Where required, we may rely on your consent, contractual necessity, legitimate interests, or legal obligations for processing your data.
5. Sharing of Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With universities, institutions, or official bodies, where necessary for the Services and with your instruction or consent
- With trusted service providers or partners who help us operate the Website or deliver Services
- With payment processors, where applicable
- Where required by law, regulation, legal process, or government request
- To protect our legal rights, users, systems, or business operations
Any third party receiving your data is expected to handle it securely and only for lawful purposes.
6. Third-Party Websites
Our Website may contain links to third-party websites such as university portals, scholarship platforms, embassy websites, or payment gateways. We are not responsible for the privacy practices, content, or security of those third-party websites. Your use of them is subject to their own policies.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve Website functionality, understand user behavior, and enhance your browsing experience.
Cookies may help us:
- Remember user preferences
- Analyze traffic and performance
- Improve page functionality and content
You may disable cookies in your browser settings, but some parts of the Website may not function properly as a result.
8. Data Retention
We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, including service delivery, record-keeping, legal compliance, dispute resolution, and enforcement of agreements.
When your data is no longer required, we may delete, anonymize, or securely store it as permitted by law.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, server, email transmission, or digital storage system is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
10. User Responsibilities
You are responsible for ensuring that the information and documents you provide are accurate, complete, and lawful. Please do not share sensitive or confidential information unless necessary for the Services.
If you use shared devices or public systems, please take appropriate steps to protect your personal data.
11. Children’s Privacy
Our Services are not intended for children who cannot legally provide consent under applicable law without parental or guardian involvement. If you are under 18, you should use our Services with the involvement of a parent or legal guardian.
12. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your data, where legally permitted
- Withdraw consent for certain communications
- Request that we update or restrict certain processing activities
To make such a request, you may contact us using the details below. We may require reasonable verification before processing certain requests.
13. Marketing Communications
We may contact you via email, phone, SMS, or WhatsApp regarding counselling, admissions, scholarships, visa support, important updates, and promotional offers.
You may opt out of marketing communications at any time by contacting us at info@italystudy.in. Even if you opt out of marketing messages, we may still send important service-related communications where necessary.
14. International Data Handling
Because education-related applications may involve institutions, portals, or authorities outside India, your information may in some cases be shared or processed across borders as needed for the requested Services. By using our Services, you acknowledge this possibility.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the Website or Services after such changes means you accept the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
ItalyStudy
Website: www.italystudy.in
Email: info@italystudy.in